bab99 Privacy Policy

This Privacy Policy ("Policy") is issued on behalf of the bab99 platform ("we", "our", "bab99") and applies to all users ("you", "your") of the website https://bab99.cam. Designed specifically for users in Bangladesh, this policy explains what personal information we collect, why we collect it, how it is used, and what steps we take to protect your information.

By registering an account or using our services on the platform, you consent to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

The following types of information may be collected on the bab99 platform in order to provide you with a convenient service and ensure a safe environment:

1.1 Registration and Identity Information

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport details (for KYC verification)
• Username and password (stored in encrypted form)

1.2 Transaction and Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (relevant portions only)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Betting and gaming transaction records

1.3 Technical and Automated Information

• IP address and device information
• Browser type and operating system
• Cookie and session data
• Time and duration of access to the platform
• Pages visited and click patterns

1.4 Communication Information

• Content of messages sent via live chat or email
• Details of complaints or requests made to customer support
• Information provided through surveys or feedback forms

bab99 uses your personal information only for specific and lawful purposes. The purposes are described in detail below:

• Account management: To create, verify, and keep your account secure.
• KYC verification: To confirm age and identity and to prevent money laundering.
• Transaction processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Service improvement: To enhance platform functionality and user experience.
• Customer support: To respond to your questions, complaints, or requests.
• Security monitoring: To detect and prevent fraud, unauthorized access, or suspicious activity.
• Promotional communications: To inform you about bonuses, promotions, and offers, with your consent.
• Legal compliance: To follow applicable laws and regulatory requirements.
• Responsible gaming: To identify problematic behavior and provide necessary support.

bab99 applies industry-standard technical and organizational measures to ensure the security of your personal information. The key components of our security framework are:

3.1 Encryption Technology

All data transfers between you and our servers are protected by SSL (Secure Socket Layer) encryption. Passwords and sensitive financial information are stored in encrypted form using strong hashing algorithms.

3.2 Access Control

Only authorized personnel and systems can access your information. Every access is logged and monitored. Our staff are required to comply with confidentiality agreements.

3.3 Data Retention Period

Information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for as long as necessary to meet legal obligations, resolve disputes, or prevent fraud.

bab99 does not sell or transfer your personal information to third parties for commercial purposes. However, limited information sharing may be necessary in certain situations:

4.1 Service Provider Partners

Minimum necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, banks), identity verification, and technical services. These partners are contractually bound to meet our privacy standards.

4.2 Legal Requirements

Information may be disclosed to comply with court orders, lawful requests from investigative authorities, or applicable legal requirements.

4.3 Business Changes

In the event of a business merger or acquisition, user information may be transferred as part of the assets. You will be notified in advance in such situations.

4.4 Game Software Providers

Game providers such as Pragmatic Play, PG Soft, JILI, Evolution Gaming, Spribe, and Microgaming may process limited session data for their own technical purposes. This data is used solely to operate the games.

The bab99 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device. We use the following types of cookies:

5.1 Essential Cookies

These cookies are essential for the core operation of the platform. They are used to maintain login sessions and ensure security. Disabling these cookies will prevent the platform from working properly.

5.2 Functionality Cookies

These cookies help remember your preferences, language settings, and personalized experience on the platform.

5.3 Analytics Cookies

Used to monitor the use of our platform and collect anonymous statistical data to improve our services. This data does not identify any individual.

You can disable cookies from your browser settings, but this may affect some functionality of the platform.

You have the following rights over your personal information. Contact us to exercise these rights:

• Right to know: You can request to know what information we hold about you and why.
• Right to correction: You can request that any errors in your information be corrected.
• Right to deletion: In certain circumstances you can request that your information be deleted (complete deletion may not be possible if legal obligations exist).
• Right to restrict processing: You can ask us to limit the use of your information for specific purposes.
• Right to portability: You can request your information in a structured, readable format.
• Right to object: You can request at any time to opt out of marketing communications.
• Right to withdraw consent: You can withdraw consent from consent-based processing at any time.

bab99 is not intended in any way for persons under the age of 21. We do not knowingly collect any personal information from minors.

We verify age during the registration process. If a minor's information enters our system for any reason, it is completely deleted as soon as it is identified and the relevant account is closed immediately.

If you believe a minor is using our platform, please contact us at: [email protected]

Our servers and technology infrastructure may be located in various countries. When your information is transferred outside Bangladesh, we ensure that:

• The receiving country or organization maintains adequate data protection standards.
• Appropriate contractual safeguards are in place for the transfer.
• The standards of this Privacy Policy apply in all cases.

bab99 is committed to responsible gaming. To this end, information relating to your gaming behavior may be analyzed so that:

• Early signs of problematic gaming behavior can be identified.
• Self-exclusion or limit-setting features can be kept effective.
• Information about support resources can be provided when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

bab99 reserves the right to periodically review and update this Privacy Policy. When changes are made:

• The updated policy will be published on this page and the "Last updated" date will be changed.
• Registered users will be notified by email of significant changes.
• If you continue using the platform after a change, you will be considered to have accepted the new policy.

If you do not wish to accept the revised policy, please contact us and request that your account be closed.

This Privacy Policy forms part of your overall agreement with bab99. It should be read together with the following documents:

• Terms and Conditions — Overall terms of platform use
• Responsible Gaming — Safe gaming guidelines
• FAQ — Answers to common questions

If a conflict arises between these policies, the provisions of the Privacy Policy will apply to the extent they relate to the processing of personal information.